HP DEVICE AS A SERVICE (DaaS)

SMART, SIMPLIFIED COMPUTING SOLUTIONS FOR TODAY’S WORLD

LEARN HOW HP DAAS CAN HELP YOU OPTIMIZE YOUR IT ASSETS AND RESOURCES.

Proud Technology Services Industry Association (TSIA) award winner for Innovation in a Standard Services Offering and/or Catalog. The STAR Awards represent one of the highest honors in the technology services industry.

Interested in HP Device as a Service?

Optimize your IT assets and resources with HP Device as a Service (DaaS)1, a complete solution that combines hardware, insightful analytics, proactive management, and device lifecycle services.

THE RIGHT DEVICES FOR THE JOB

Choose a device and accessory mix that is as unique as your business and users.

MANAGEMENT WITH INSIGHT

Optimize IT assets and resources with actionable analytics and proactive management.

FLEXIBILITY FOR YOUR BUSINESS

Select simple, yet flexible plans that scale to your business needs.

HP Device as a Service (DaaS) delivers a modern service model that simplifies how commercial organizations equip users with the right hardware, support, device management, and lifecycle services to get the job done – improving end user productivity, IT efficiency, and cost predictability.

CHOOSE YOUR PLAN

Work without worry in the office, and away, with plans that include world class-warranty and support, plus next business day onsite response2 and accidental damage protection.2,3

Standard

Devices

  • Commercial notebooks, desktops, workstations and HP retail point of sale devices4

Hardware Support

  • Next business day onsite response

Proactive Management delivered with HP TechPulse

  • Multi-vendor, multi-OS deployment and service onboarding5
  • Hardware, software, and BIOS inventory
  • Device and OS health incidents and reports
  • Device and software utilization reports
  • Predictive analytics for Windows, Android™7, and Mac devices
  • Windows 10 hardware compatibility report
  • Incident management report

Enhanced

All Standard Plan features plus:

Proactive Management delivered with HP TechPulse

  • Security incidents and reports

Hardware Support

  • Accidental damage protection4
  • Defective media retention

Proactive Management performed by Service Experts

  • Unified endpoint management service
  • Monitor analytics, incidents, and reports
  • Protect data on missing devices
  • Implement security configuration and encryption policy settings
  • Initiate automatic parts replacement1
  • Manage Windows OS upgrades, patches, and policy settings
  • Provide device security incident reports
  • Troubleshoot issues with remote assistance
  • Provision Wi-Fi to end users in a secure manner
  • Create and manage Windows Information Policies
  • Drive consistent processes and policies across Windows, iOS, Android™, and macOS

Premium

All Enhanced Plan features plus:

Proactive Management delivered with HP TechPulse

  • Security incidents and reports

Proactive Management performed by Service Experts

  • Conduct quarterly reviews with customers
  • Deploy applications or catalogs of applications to multi-OS devices
  • Implement mobile app whitelisting and blacklisting policies

TAILOR A PLAN TO YOUR NEEDS

Lifecycle Services

  • Services for all phases of the asset lifecycle with a one-stop quote and agreement.

Financial Services

  • DaaS plans include options with 1, 2, 3, 4, or 5 year terms from a financial partner.1
  • Take advantage of HP Financial Services6, a flexible payment solution with terms that scale and work for your business.

“From hardware refresh to software deployment, to analytics, all of these core services are done by HP DaaS. The engineers on my staff can focus on the business of filmmaking, which is where I need them to be.”

Don Hibbard, Systems Operations Director, DreamWorks Animation

“We selected HP DaaS because we wanted a more service-oriented solution, with a better user experience.”

Damian Grosso, CIO, Siemens Brazil

“HP DaaS has improved the way we manage and support devices for our students and staff, making it possible to respond more quickly when they’re experiencing problems. We’ve also been able to free our IT team to focus on improving key educational services such as distance and online learning.”

Rodrigo Loyola Armijo, Director of Technology and Information, Universidad Andrés Bello

CUSTOMER STORIES

HP DaaS provides the expertise and support that allows customers to focus on other priorities while helping them manage change and growth. Don’t take our word for it, listen to these pros.

DREAMWORKS

Agility and flexibility of HP DaaS supports ongoing innovation.

UNIVERSIDAD ANDRÉS BELLO, CHILE

Improving IT service response time and customer satisfaction with HP Device as a Service (DaaS).

Need help finding the right Device as a Service plan for your business needs?

1. HP DaaS plans and/or included components may vary by region or by Authorized HP DaaS Service Partner. Please contact your local HP Representative or Authorized DaaS Partner for specific details in your location. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

2. Service is available 9 hours per day between 8:00 a.m. and 5:00 p.m. local time, Monday through Friday, excluding HP holidays. An HP authorized representative will arrive at the Customer’s site during the coverage window to begin hardware maintenance service the next coverage day after the call has been received and acknowledged by HP. Calls received outside the coverage window will be acknowledged the next coverage day and serviced within the following coverage data. Travel zones and charges, if applicable, may vary in some geographic locations.

3. Device support may vary by country. Accidental damage protection available on HP DaaS Enhanced or Premium plans only. Please check with the HP representative in your area for availability.

4. Availability may vary by country.

5. iOS analytics and reports are available in HP DaaS Enhanced, Premium, and DaaS for Apple plans only.

6. Financing and service offerings available through Hewlett-Packard Financial Services Company and its subsidiaries and affiliates (collectively HPFSC) in certain countries and are subject to credit approval and execution of standard HPFSC documentation. Rates and terms are based on customer’s credit rating, offering types, services and/or equipment type and options. Not all customers may qualify. Not all services or offers are available in all countries. Other restrictions may apply. HPFSC reserves the right to change or cancel this program at any time without notice.* Availability may vary by country.

7. Predictive analytics for hard disks and batteries on Android devices.

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